The Omni Channel Summit 2014 was packed full of debate and discussion this year. Thank you to all those who attended!



Join us next year - Omnichanel Retailing Summit 4th February 2015
For all speaker and delegate enquiries contact Karen Howard: 01737 647103 karenh@theretailbulletin.com


If you missed the conference or need to remind yourself of the key topics, you can review all the presentations here!

   
 
   

Retailer Interview: The management challenges - secrets to omnichannel success

Célia Pronto, Group Marketing and E-commerce Director, Ford Retail Group

       
       

Retailer Case Study: Multichannel retail and the single customer view

Iain MacDonald, Multichannel Marketing Director, Crew Clothing

       
   

Strategies and tactics for targeted omnichannel communication - understanding your customers in high definition

Mark Lindsay, Director of Strategic Client Development, Experian Marketing Services
Claire Chandler, Head of Customer Marketing, Nectar

       
   

Panel Discussion: The role of social media in omnichannel retail

Barry Wyse, Former Multichannel Director, The White Company
Matthew Cashmore, Digital Director, Blackwell’s
Simon Preece, Senior Social Marketing Manager, Sainsbury's

       
       

The moment of truth - understanding your omnichannel customer journey

Derek Eccleston, Commercial Director, eDigitalResearch

   

Retailer Case Studies: Evolution of ‘in-store' - can bricks & mortar and eCommerce work together effectively?

Spencer Chapman, Programme Director - Digital Multi-Channel, The Post Office
Imtiaz Kaderbhoy, Digital and Multi-Channel Project Manager, The Post Office

       
   

Retailer Case Studies: Evolution of ‘in-store' - can bricks & mortar and eCommerce work together effectively?

Julie Walker, Head of Online Trading, Phase Eight

   

Retailer Case Study: Creating the Bugaboo international omnichannel marketplace

Ronald van Drunen, Global Director of E-commerce, Bugaboo International

       
   

Customer delight vs. corporate success - are these two objectives intrinsically linked?

Chris Butterworth, Retail Account Director, eGain

   

Panel Discussion: What does the face of omnichannel look like in the future?

David Smith, Solutions Manager - Digital, GS1 UK
Gina Deeble, Director of Multi-Channel Planning & Commerce, QVC UK
Spencer Chapman, Programme Director - Digital Multi-Channel, The Post Office
Dean Wyatt, VP Development, DHL Supply Chain

       
 





Speaker Interviews

     
     
     
 
     
Célia Pronto
Group Marketing and E-commerce Director
Ford Retail Group
Chris Butterworth
Retail Account Director
eGain
Derek Eccleston
Commercial Director
eDigitalResearch
     
     
Iain MacDonald
Multichannel Marketing Director
Crew Clothing
Matthew Cashmore
Digital Director
Blackwell’s
Simon Preece
Senior Social Marketing Manager
Sainsbury's

 



Contact Us


Sponsorship, Networking and Vendor Speaking opportunities at Retail Bulletin Conferences:


 
Karen Howard
Email: karenh@theretailbulletin.com
Telephone: 01737 647103
Ian Sprange
Email: ians@theretailbulletin.com
Telephone: 01737 648209
       
Richard Jarvis
Email: richard.jarvis@theretailbulletin.com
Telephone: 01737 647100
   
 





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